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Downloading tickets help

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    • 08/20/2023 at 10:32 PM #193189
      1
      pedro
      Participant

      For the past several years I’ve been able to download my tickets to my Gpay wallet without an issue. This year, when I open the tickets and click download to phone, it goes to the Googleplay app and ask if I want to open “My Wallet’. Regardless of what I do next, the tickets do not download.

      Has anyone else had this issue?

      What would you recommend I try?

      TIA!!!

    • 08/21/2023 at 1:07 AM #193190
      2
      BD
      Participant

      I had the same issue.

      While in the app, click on “View Barcode”. Then click on “Save To Phone”.

      • 08/21/2023 at 10:17 AM #193197
        homer
        Participant

        Wished that worked for me. Getting my season tickets into wallet is ridiculous.

        On the other hand I bought tickets to the OSU game and they added immediately just like they should. Same with UCLA last year.

        It’s the Utah app that sucks IMO

      • 08/21/2023 at 3:56 PM #193221
        1
        pedro
        Participant

        I tried that as well. I eventually was able to get it to open My Wallet by clicking there, but it did not save the tickets – unless they are invisible 😉

        • 08/21/2023 at 4:44 PM #193228
          1
          Tony (admin)
          Keymaster

          I’ve got some invisible tickets for the Florida game I’d like to sell.

    • 08/21/2023 at 10:23 AM #193198
      2
      NarfUte
      Participant

      I drive to the ticket office and have them print the tickets for me… But in the past, I’ve had to hit “view barcode” before it would add to wallet.

    • 08/22/2023 at 10:49 PM #193332
      1
      pedro
      Participant

      FYI for anyone having the same issue. I ended up having to uninstall Wallet. Then on the U app, I clicked see barcode. Then ‘download’ to phone. It then opened up Wallet in a webpage and uploaded the ticks. Then I re-installed Wallet and my tickets were there.

      Convenient as hell!

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