The demo period expired so I’ve now locked in the chat engine for the site on a monthly subscription basis. I’m starting with the cheapo one to see if it will work, and we will upgrade if needed.
I also turned off the chat tab on mobile. It didn’t look good or work well on my Samsung, and I suspect other devices it may have been sketchy as well. So to get to chat you can also go to the Members menu, then hit chat.