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Inbox glitch

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  • Author
    Posts
    • 07/04/2024 at 8:40 PM #218119
      UtesRule
      Participant

      Tony, I think there’s a bug or glitch with the inbox. It shows I have an unread item in the inbox but I don’t.

      Using and iPhone.

    • 07/05/2024 at 8:03 AM #218125
      W16Ute
      Participant

      I have the same. I’m on Android, Samsung specifically if it matters.

    • 07/05/2024 at 8:27 AM #218126
      2
      Tony (admin)
      Keymaster

      This may be remnants of the bot that sent out a bunch of messages. I attempted to delete all the messages and notifications, but may have missed some. I’ll try to clean this up for you guys. If anyone else has this issue let me know.

    • 07/05/2024 at 11:32 AM #218131
      Tony (admin)
      Keymaster

      Ok I’ve reset the unread count on you two’s messages. Let me know if that fixed the issue. And if anyone else has a new message notification but no new messages then you are in the same boat. LMK.

      • 07/05/2024 at 12:02 PM #218133
        KJU
        Participant

        I am in the same boat. Showing unread email.

        • 07/05/2024 at 12:26 PM #218134
          Tony (admin)
          Keymaster

          Reset yours. LMK if that fixed it.

          • 07/05/2024 at 12:39 PM #218135
            2
            Ted Lasso
            Participant

            My account doesn’t have issues, but just wanted to thank you for all the time and energy you put into the site. It’s a really good message board and I appreciate all that you do to keep things running smoothly.

            • 07/05/2024 at 1:46 PM #218140
              Tony (admin)
              Keymaster

              Thanks @tedlasso I appreciate the comment. There are many aspects to running this board that I didn’t anticipate: trolls, spam, bots, DDoS attacks.

      • 07/05/2024 at 4:49 PM #218151
        UtesRule
        Participant

        Mine is fixed. Thanks

    • 07/05/2024 at 12:56 PM #218138
      Extra Medium
      Participant

      same issue.

    • 07/05/2024 at 2:28 PM #218141
      2
      belli1976
      Participant

      Same for me.

      Thank you for creating and maintaining this great resource!!

    • 07/05/2024 at 2:34 PM #218142
      fosternano
      Participant

      Mine is showing as well

    • 07/05/2024 at 2:53 PM #218145
      Tony (admin)
      Keymaster

      I may have to do a major wipe of the message system if there are many more that have the issue, rather than playing whack-a-mole.

    • 07/05/2024 at 3:17 PM #218146
      Tony (admin)
      Keymaster

      UPDATE: I did some sql queries and found there were another 380 records that needed to be fixed. Damn you, bots… So now all 380 have been “fixed.” I hope this means that nobody else will have this issue. Can I get a confirmation or two from someone? That would be great.

      • 07/05/2024 at 3:21 PM #218147
        2
        UteBacker
        Moderator

        That fixed me, Tony. Thanks!

      • 07/05/2024 at 3:32 PM #218149
        D T
        Participant

        Never had an issue & exclusively use the app.

        Outstanding work, Tony!!

      • 07/05/2024 at 4:58 PM #218152
        1
        Gugstanley
        Participant

        Mine still shows it

        • 07/05/2024 at 8:13 PM #218153
          1
          //r00t4Utes
          Participant

          Hey, I’m not sure if it will help, but mine still showed unread inbox until I logged out of the app and back in.

    • 08/17/2024 at 7:31 AM #220345
      Eggers
      Participant

      I’ve had that happen a few times on my iPhone too. What usually helps is closing the app completely and then opening it again. Sometimes it just needs a refresh. If that doesn’t fix it, see if there’s an update for the app—sometimes that does the trick.

      • 08/17/2024 at 9:41 AM #220348
        Tony (admin)
        Keymaster

        Yeah I may revisit the home screen and the logic that checks for new messages. It needs a refresh once in a while.

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