Maybe I’m the only one who has this problem but every time I come to Utehub I am logged out and need to log back in, even if I click the “stay logged in” (or “remember me” or whatever) button. Is that a site issue or a browser issue (I use Chrome)? This is the only site it happens on. Other ones, once I’m logged in, it stays logged in unless I clear my cache / cookies, am away for a long time, or manually log out.
That’s weird. Thanks for letting me know. Not happening to me. I am traveling so I won’t be able to do much until I get back Monday, but I will take a look at it. Ever since that DDOS attack a lot of weird things have been happening.
If there are issues definitely let me know. Otherwise I may not be aware of them. There may be settings in each person’s browser with regards to login settings etc. So perhaps resetting anything to do with UteHub.com might help. Also let me know your browser and OS and anything else about your system that may be helpful.
I was lurking this morning and then just jumped back on now and was logged out. Happens to me pretty much once a day. Either on my PC or iPhone (both using Chrome).
Are you saying you logged in and you were automatically logged out? Not quite understanding. If you could clarify that would be great. Also everyone should check your browser’s cookie policies and such as related to Ute Hub.
Great. Thanks for clarifying that. I hope that the recent tweaks I made will resolve the issue. Let me know! Be sure to clear your cookies and browser cache.
I wonder if some people are somehow switching between http and https. Please look at the URL in the browser when you are “logged in” and then compare it to when you’re “logged out.” Also if you do have this issue and you can REPEAT the steps to make it happen, ping me and I’d like to do a zoom meeting with you!
How often do you folks that have the issue visit the site and/or login? Once a day or less? Might be related to the cookie refresh time, which was only 24 minutes.
Please clear your cookies, your browser cache, and re-login. Then let’s see what happens. I think perhaps the reason it doesn’t happen to some users like me, is we are logged in and hitting the site more often. Users that aren’t doing that may not be refreshing the cookies. I’ve extended the cookie values to a RFLT (really *** long time). 🙂 It may take a day or two in order to determine if this fixes anything…
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